Information We CollectWe may collect the following types of information:

• Personal Information: Name, contact details, email, phone number, address, etc.
• Healthcare/Medical Information (PHI): Patient demographic details, insurance information, medical coding/billing data, provider details, and other data required for revenue cycle management.
• Credentialing Information: Provider identifiers, CAQH details, licensing, and certification data.
• Website & Marketing Data: IP addresses, cookies, browser type, location data, and information collected through analytics tools for website and SEO purposes.

How We Use Your InformationWe use the information we collect to:

• Provide medical billing, coding, credentialing, and audit services
• Submit and process insurance claims through clearinghouses
• Ensure compliance with healthcare regulations
• Communicate with clients regarding services, updates, and account matters
• Improve our website, services, and SEO strategies
• Protect against fraud, unauthorized access, and security risks

Disclosure of InformationWe do not sell or trade your information. We may disclose information in the following circumstances:

• To healthcare providers, insurers, and clearinghouses for billing and reimbursement purposes
• To third-party service providers who assist in delivering our services (bound by strict confidentiality agreements)
• When required by law or regulation (HIPAA, CMS, state or federal authorities)
• In the event of a business transfer, merger, or acquisition (with safeguards in place)

HIPAA ComplianceBillCureex complies with all HIPAA regulations regarding the use and disclosure of Protected Health Information (PHI). We implement strict administrative, physical, and technical safeguards to protect PHI from unauthorized access, use, or disclosure.

Data SecurityWe use industry-standard encryption, firewalls, secure servers, and role-based access controls to protect your information. While we take reasonable measures to safeguard data, no system can guarantee 100% security.

Your RightsDepending on your location and applicable laws, you may have the right to:

• Access and request a copy of your information
• Request corrections to inaccurate or incomplete data
• Receive an accounting of disclosures of your PHI
• Withdraw consent for marketing communications at any time

Cookies & Website TrackingOur website may use cookies and analytics tools to improve user experience and monitor website performance. You can disable cookies in your browser settings if you prefer not to be tracked.

Third-Party LinksOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Children’s PrivacyOur services are not directed toward individuals under the age of 18. We do not knowingly collect information from children.